Stitch Fix was actually one of my first subscription box services. I still love it, but I am both very picky about my clothing, and also happen to have a ton of clothes in general. So I now only receive a “fix” every other month. This review is of my January fix. (See my other Stitch Fix reviews here.)
For this month’s fix I opted to be completely surprised. So I’m looking forward to seeing what my stylist has in store for me.
For those who have very sparse closets, this is definitely a service I recommend as it seems like Stitch Fix maintains quite an extensive collection of items. For the completely fashion-clueless, there are even style cards (see the picture to the left) that show you how to wear various items in each fix!
THE DETAILS: I don’t know if it is still the case, but there is usually a bit of a wait list before you receive your first “fix” after signing up. Once you are in the rotation though, then your fix comes like clock work on the cycle you specify. I believe you can get a fix as often as every 2-3 weeks, monthly, or in my case, every other month if you so choose. The initial cost for subscribers is $20, which serves as a purchase credit of sorts that will be used towards the purchase of whatever item(s) you choose to keep from the selections made for you. However, if you don’t choose at least one item to purchase, you are not refunded your $20 “styling fee”. Based on a questionnaire that you fill out with both style/price preferences and sizing, as well as any Pinterest, etc. profiles you link to your file, as well as actual requests, your personal stylist selects 5 items and/or accessories to be a part of your fix. The fix is shipped to you, you have three days to try on the items, and then anything you don’t want you can ship back in a pre-paid envelope that is included. If you buy all the items in the fix, you get 25% off the total cost, plus your $20 is applied as a purchase credit. (I have yet to get a fix in which I wanted to keep all five items, so I typically only buy one or two to keep costs down.) You indicate to Stitch Fix what you are keeping via an online survey that asks you what you thought about various elements of each item in the fix (color, style, fit, price). Once you submit the survey, you are automatically charged for the items you chose and expected to send the rest back in the mailer. (If you don’t, I believe they later charge you for all the rest.) Supposedly your responses to each survey help your stylists better determine what you will like in future fixes. This service is only available in the U.S.
One other thing to note is that often the items you are sent seem to come via wholesale sources so while the brands are recognizable and/or can be found online, you often can’t find the exact item for sale. So prices listed are the ones provided by Stitch Fix.
Here’s my first item:
This is the 41 Hawthorn Benson 3/4 Ruched Sleeve Blazer in navy. It has a nice, striped lining and a weighty, soft material. I was tempted but as I have relayed to Stitch Fix stylists in the past, I am a working professional where black and navy blazers are “the uniform”. So I’m not really going to pay someone to send me a dark blazer when I have half a dozen in my closet already. I am a little bit peeved by this pick because I actually have provided this written feedback before. This one runs $78; it’s going back.The next item is this Andrew Marc Greysen Dress in a bright blue. (So sorry it doesn’t look it; I shipped it back before I saw the pics, else I’d have retaken the photos.) I love the style and color but unfortunately I seem to get a lot of items in this color from Stitch Fix (I actually think I kept a dress in this color that they sent me previously) so wasn’t really looking to get another. Listed price is $128.
Does this seem like a deja vu? Probably because you’ve seen a similar style of boyfriend jean in my last fix. That’s a really downer because I wasn’t a fan of the pre-distressed boyfriend jean last time, and I’m still not a fan of this Mavi Ruxin Distressed Boyfriend Jean now. Major fail Stitch Fix! Listed price is $98.
I like the lace detail on this Market & Spruce Lana Lace Detail V-Neck Blouse. It’s soft, if not a bit sheer, but I’ll definitely consider it. Listed price is $58.
The last item in my fix is this Skies are Blue Jemma Crochet Front Knit Top in off-white. It’s actually just my style between the color and crochet/lace detailing. That’s sort of the problem though; I would have loved to see something that was new and different (which I always encourage my stylists to go for) and this is so very not. Because I have to keep something this will be it. Listed price is $54.
So I feel really, really disappointed with this month’s fix. From sending me another pair of the same style of jeans I turned down last fix, to sending me…just more of the same in the exact same colors. Taking the last two fixes into account especially, I decided that I wasn’t really getting as much out of my subscription and opted to cancel.
What do you think? Have you ever canceled a subscription that wasn’t providing a return on your investment?
UPDATE: Stitch Fix recently reached out to see if they could win me back with a Fix credit. I’m still thinking it over.